Here’s what our satisfied customers are saying…
Posted on Google![]()
Joan Glenn0 days agoTrustindex verifies that the original source of the review is Google.
ANDREW IS THE BEST WATER TECHNICIAN WE HAVE EVER HAD...HE IS VERY FRIENDLY ,KNOWLEDGEABLE AND EFFICIENT. HE WAS ABLE TO GIVE US AMPLE INFORMATION TO MAKE THE RIGHT DECISION REGARDING THE MAINTENANCE IF OUR RO system and our Neitralizer. He also did a complimentary water test to show us our neutralizer was registering 7.3 alkalinity. Andrew is the best and I hope Liberty Pure will send him to us again on their next visit.Posted on Google![]()
Shelley Schultz3 days agoTrustindex verifies that the original source of the review is Google.
We are impressed with Liberty Pure Solutions. Randy Bratcher was informative and patient with clients that have no experience with a well. Everyone in the business that we have had contact with is friendly and helpful. Highly recommend.Posted on Google![]()
Lee Ann Santos4 days agoTrustindex verifies that the original source of the review is Google.
Liberty Pure came to my home today to figure out why I had no water. Unfortunately my well pump died, and a couple of related items needed updating. Darick was my plumber and he was EXCELLENT. Fully explained what the issue was, what the future risk was, and provided options. I normally shop service companies because I am a real estate investor and work on a lot of houses. For my own house I will always pick Liberty PurePosted on Google![]()
Laura Schwinn5 days agoTrustindex verifies that the original source of the review is Google.
Al and Will were great addressing our recent plumbing issue - really appreciated the quick response, how they determined the root cause and how they communicated every step of the way. We use them for our filtration system and now will certainly use them for plumbing going forward.Posted on Google![]()
Lauren Carton5 days agoTrustindex verifies that the original source of the review is Google.
Al and his partner showed up and did a great job keeping me informed of everything they were doing with the installation of our new water heater and well pressure tank. Al also did a final walkthrough and made sure all my questions were answered. They went above and beyond. Thanks guys!Posted on Google![]()
Paul Abuto6 days agoTrustindex verifies that the original source of the review is Google.
Al was very courteous and efficientPosted on Google![]()
Rebecca Alexander9 days agoTrustindex verifies that the original source of the review is Google.
Absolutely phenomenal experience with Liberty Pure and their fantastic plumber Will. We knew about them for water softening/testing but when we moved into our home recently we ended up with a recurring clog problem and were at the extent of what we could do ourselves so we had to find a plumber. To our great surprise they were one of the first ones in the google results for plumber and they were the first ones to get back to us out of all the plumbers we contacted. We were swiftly scheduled and Will arrived promptly this morning and fixed our clog in half the time our own efforts took and also to much greater success. He was extremely professional, passionate about plumbing, and helpful beyond my wildest expectations. He explained everything he was doing and how it related to what we had already tried. He gave us other recommendations for things we would need in the future and answered any questions we had about our entire plumbing system. Definitely recommend Liberty Pure and Will, we will for sure be using them again!Posted on Google![]()
Mike O9 days agoTrustindex verifies that the original source of the review is Google.
I have used Liberty Pure for over 6 years to repair/ replace a well pump, holding tank, water heater and a water treatment system as well as doing general plumbing repairs. All of the technicians I’ve worked with were highly skilled and efficient - Dylan Nelson in particular has great knowledge and experience in the well water industry.Posted on Google![]()
MDABCD11 days agoTrustindex verifies that the original source of the review is Google.
Darick from Liberty Pure did a great job putting in a system for us here in monkton, md. The team was very efficient from initial sale,discovery to completion of work.Posted on Google![]()
Ellen Ostendorf11 days agoTrustindex verifies that the original source of the review is Google.
Al and Larry were great! Al was at the location quickly. He was very friendly and knowledgeable. Al and Larry diagnosed the problem and resolved the problem quickly.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Excellent job replacing our well pump, well tank, and entire filtration system. Highly recommend – on time and clean installation
Tony Kaliyidan
Liberty Pure was exceptional. They came to assess my water and current system. They knew right off the bat what the problem was and that I needed a new system. They were available to do it the same day. The guys did a great job. We have never had such clear water. I highly recommend them.
Richard Fouts
Service was fast. Technician was here in less than 30 minutes of placing the call. It took him about 10 minutes to diagnose the problem. He had a new well pump in his truck and had it installed in less than 2 hours! Technician was very courteous and efficient. It was a blazing hot day and he got filthy, but he never lost his calm, cool demeanor.
Beth Powers
Our well pump went up on a Sunday evening. We called Liberty at 8 am the following morning. They sent someone out by 10 to check it out. Sure enough it was the well pump as we suspected. They gave us a quote and came back out with a new well pump and had it installed and up and running within an hour and a half! And it was less than the estimated cost! Thank you so much for doing such a great job in a short amount of time to get our water back. We appreciate being customers with you. Liberty also installed our reverse osmosis system and we love it!! Thank you!!!
Katrian Kroart
Excellent service. Called on Saturday afternoon and tech was at my house at 7am on Sunday. Replaced well pump. Tech was excellent. Friendly, courteous, hardworking young man. He said he would be here at 7am and he was here at 7am. 👍 He would not leave until he was sure everything worked with water system. Excellent service. Highly recommend!
Gregory Pane
Highly recommend for any plumbing repairs or well water treatment/softening. They did an outstanding job replacing a couple of faucets for us that were corroded due to highly mineralized water from our well. Then they took care of the source of the issue with our well water. Fast service, very professional, great quality work!
Nancy Bender
Liberty Pure takes care of all our water needs. We have a whole house RO system, and another property with neutralizer and softener. They continue to be very responsive when we have a problem, and quick to complete repairs.
David Thomas
We had an unexpected pump failure. After some initial difficulties with the charge for the service, I spoke with the owner of the company. He clearly stands behind his company and was able to make a price adjustment and resolve the issue to our satisfaction. At the end of the day, things worked out well.
Phillip Weiss
The system installer was prompt, started right away and did not stop until he was finished. Had a mask on the entire time he was at our house.
His work was very neat, organized and he instructed me on the use of the system. I would recommend Liberty Pure along with this installer (Steve I believe). Feel free to use me as a reference
Paul Krebs
“Excellent service, speed, and professionalism. Have been very pleased with all services provided and would definitely recommend.”
– Jill Fisher